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(a) If the box delivered by courier is DAMAGED, take a video of accepting the damaged box with full coverage and pointing box damage. (b) For claiming MISSING items unboxing video is a must. The unboxing video should start with (a) all 4 sides view, (b) top & bottom view (c) full unboxing. *It must be a single video with NO PAUSE, NO CUT The video should be taken from a distance to fully cover the opening of the package. Close-up of unboxing video not accepted. After unboxing, the product is to be opened, and the damage or number of items is to be clearly shown in the video. Video to be submitted within 48 hours of receiving the product. Please email your video along with your concern to anuuj@dejure-fitness.com
A De Jure Fitness product purchased for commercial or institutional use. Damage due to abuse, accident, tampering or modification of the unit, failure to follow instructions or warnings in the Owner’s Manual, misuse, mishandling, accident, or Acts of God Damage due to normal usage and wear and tear Kindly note unauthorized tampering with, modifying, or opening the unit will void the warranty.
We have a 6-month warranty on the Air Rower, Spin Bike, Barbells, Walking Pad, Magnetic Resistance Spin Bike, and Plyo Box. If you face any problems with your product, kindly email anuuj@dejure-fitness.com
We process your orders within 24-48 business hours and ship them via our trusted logistic partners. Any order placed shall be delivered to you within 4-8 business days.
We offer complimentary shipping Pan India on all orders placed throughout our website. No strings attached.
If your card has been debited multiple times at the payment gateway(s) while making a single purchase, call our customer care or write to us at anuuj@dejure-fitness.com, and we will resolve it for you. Our customer care team is available from Monday to Saturday, from 9:00 am to 6:00 pm.
At De Jure Fitness, your online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company. You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop.
We process your orders within 24-48 business hours and ship them via our trusted logistic partners. Any order placed shall be delivered to you within 4-8 business days. Kindly note in case of certain pin codes, delivery can take up to 10-15 days.